Training

The whole system

Module 1 - Provide a detailed explanation of what happens in the electricity grid from the point of generation through to the energy retailer and ultimately the consumer or prosumer.

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(This is a initial 1 Day on-site session)

The consumer journey

Module 2 - An interactive session of how consumers behave today, the way we can utilise data to our advantage for insight and how we navigate consumer behaviour to enhance the experience of our customers.

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(This is an initial 1 day on-site session)

Prosumers of today & tomorrow

Module 3 - As we enter the world of more flexibility on our grid, we need to fully understand who our customers are and what they need for tomorrow. This module helps define and adapt your business to ensure an engaged prosumer

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(This is an initial 2 day on-site session)

The data journey

Module 4 - A true end-to-end understanding of the data available and how maximise its understanding, from point of generation, through to DFlows in retailers logic and ultimately meter data and asset data in consumers and prosumers homes & businesses.

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(This is a initial 2 Day on-site session)

What a smart meter actually is

Module 5 - A session to fully explore and understand the process taken to install a smart meter as well as the various parties involved in ensuring a connected network.

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(This is an initial 1 Day on-site session)

Market standards

Module 6 - Governance and regulation as part of the GB energy market.

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(This is an initial 1 day on-site session)